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Continuum Joins HIDA to Improve Health Industry Returns Management

Written by Continuum Team | Aug 21, 2024 1:36:41 PM

FOR IMMEDIATE RELEASE

Chicago, IL – August 20, 2024 – Continuum, a leading provider of reverse logistics solutions for the wholesale distribution industry, is proud to announce its membership with the Health Industry Distributors Association (HIDA). This strategic partnership marks Continuum's entry into the healthcare distribution market, where it aims to revolutionize the management of returns, warranties, and repairs, ultimately enhancing both customer satisfaction and operational efficiency.

 

The Health Industry Distributors Association (HIDA) is the premier trade association representing distributors serving healthcare providers. Since 1902, HIDA has provided leadership in the healthcare distribution industry, supporting its members in their mission to increase efficiency and support patient care across the nation.

The healthcare supply chain is a critical component of the nation's healthcare system, ensuring that medical supplies, devices, pharmaceuticals, and technology solutions reach the hospitals, nursing homes, physician practices, and other healthcare providers that need them. HIDA's members are essential players in this supply chain, offering logistics services that drive efficiency and manage total costs within this complex ecosystem.

HIDA's distributor members include local businesses and international Fortune 500 companies, each playing a vital role in supporting healthcare providers. Despite differences in size, market, and specialty, all members share a commitment to enhancing patient care, improving efficiency, and helping healthcare providers manage costs effectively.

Continuum plans to introduce its innovative returns management solution at the upcoming HIDA Streamlining Healthcare Expo & Business Exchange, scheduled for September 10-12, 2024, in Dallas, TX. This event is where the industry gathers to build channel partnerships and strategize for the year ahead. Whether seeking new distributors or suppliers or accelerating sales with existing partners, attendees will find the connections and insights they need at this key industry event.

"We're excited to help healthcare industry distributors and manufacturers transform returns, warranties, and repairs in a way that leads to a better customer experience and healthier bottom line," said Matt Johnson, VP of Marketing at Continuum. "This strategic introduction to the healthcare distribution market is made possible by the innovative and collaborative team at HIDA. We're looking forward to meeting members face-to-face at the upcoming Streamlining Conference in September."

About Continuum

Continuum is the first reverse logistics network for wholesale distribution, dedicated to transforming post-sales processes to enhance customer experiences and reduce labor costs associated with managing returns, warranties, and repairs. The company is passionate about simplifying, digitizing, and innovating reverse logistics for every link in the supply chain.

Media Contact:

Matt Johnson
VP of Marketing
Continuum
matt@gocontinuum.ai