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Return-2-Basics Blog

Welcome to the Continuum Blog, where we help Distributors and Manufacturers implement the best strategies for reverse logistics and return management.

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The Silent Killer of Dealer Loyalty
The Silent Killer of Dealer Loyalty: Why Warranty Claims Decide Who Wins HVAC Distribution
HVAC, AI-powered returns, WMS, Continuum Warranty, AI-powered warranty, Continuum AI, AI Warranty Claim
Why RMAs Are the Perfect Transaction to Automate with AI
AI-powered returns, RMA automation, customer returns portal, reverse logistics automation, returns process efficiency
RMA and RGA Processing Challenges in the Warehouse — And How AI Solves Them
Reverse Logistics, WMS, RMA splitting, RMA, RGA, AI returns automation, AI image recognition
How AI Automates RTV and RGA Processes for Faster Vendor Returns
Reverse Logistics, Strategy, Best Practices
The Complete Guide to RMA Automation — How AI is Transforming Returns Management
AI-powered returns, RMA automation, customer returns portal, RGA processing, Reverse logistics optimization, WMS returns
5 Ways Distributors and Manufacturers Can Use AI to Streamline Logistics
5 Ways Distributors and Manufacturers Can Use AI to Streamline Logistics
Reverse Logistics, Strategy, Best Practices
The Human Side of AI & Automation—Preparing Your Employees for the New Economy
The Human Side of AI & Automation—Preparing Your Employees for the New Economy
Reverse Logistics, Strategy, Best Practices
B2B Distributors Are Using AI to Transform Operations and Boost Profits
How B2B Distributors Are Using AI to Transform Operations and Boost Profits
Reverse Logistics, Strategy, Best Practices
AI 2030: How Distributors & Manufacturers Can Survive, Thrive, and Lead
AI 2030: How Distributors & Manufacturers Can Survive, Thrive, and Lead
Reverse Logistics, Strategy, Best Practices
Reverse Logistics Is the Worst Logistics
Reverse Logistics Is the Worst Logistics
Reverse Logistics, Strategy, Best Practices
7 KPIs That Help Distributors Spot Problems and Build Smarter Processes for B2B Returns
Reverse Logistics, Strategy, Best Practices
Can You Automate a Broken Process?
Reverse Logistics, Strategy, Best Practices
ERPs, Case Management, and Reverse Logistics
Reverse Logistics, Strategy, Best Practices
The 4 KPIs Every Supply Chain Leader Must Know—But Most Don’t
Reverse Logistics, Strategy, Best Practices
impacted by tariffs wholesale reverse logistics
Impacted by Tariffs? Why Wholesale Reverse Logistics are More Important than Ever in 2025
Reverse Logistics, Strategy, Best Practices
5 hidden costs of b2b returns
5 Hidden Costs of B2B Returns, Warranties, and Repairs
Operations, Cost Reduction, Best Practices
2025 ai playbook for wholesale distributors
Preparing Your Team for AI Adoption in 2025: The Distributor’s Playbook
Strategy, Artificial Intelligence, Technology, Best Practices, Digital Transformation
10 B2B eCommerce Trends that Wholesale Distributors Should Follow in 2025 (Part 2)
Strategy, Artificial Intelligence, Best Practices, B2B eCommerce
b2b ecommerce trends in 2025
10 B2B eCommerce Trends that Wholesale Distributors Should Follow in 2025 (Part 1)
Strategy, Artificial Intelligence, Best Practices, B2B eCommerce
2025 wholesale supply digital transformation
Distributors and Manufacturers: 2025 Is the Year to Embrace Digital Transformation
Strategy, Technology, Digital Transformation
5 Ways B2B Wholesale Distributors and Manufacturers Can Streamline Warranty Management
Reverse Logistics, Strategy, Article, Warranty Management
How Distributors Can Streamline Vendor Credits and Return Authorizations (7 Tips)
Reverse Logistics, Strategy, Article, Vendor and Finance
10 Practical Steps to Simplify Technology Implementation for B2B Distributors and Manufacturers
Article, Technology, Best Practices
tribal knowledge and other inefficiencies with distributor returns
Tribal Knowledge and Other Barriers to Efficient, Cost-effective B2B Returns
Operations, Reverse Logistics, Article, Reduce Manual Labor
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